Privacy Policy
1. Introduction
At SecureOSX, accessible via secureosx.com, we are firmly committed to maintaining the privacy and protection of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information when you interact with our website and services. We uphold the highest standards of privacy-first principles and comply with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all data collected through secureosx.com and related services provided therein. SecureOSX acts as the data controller for the personal data collected about you. This means we determine the purposes and methods of processing your personal data.
3. Categories of Data Processed
We collect and process personal data falling into the following categories:
a. Usage Data
Information automatically collected when you visit secureosx.com, which may include your IP address, browser type, access times, pages visited, and referring website addresses.
b. Account Data
Information provided during account registration or sign-in processes, such as full name, email address, phone number, and postal address.
c. Profile Data
Details relating to your usage patterns, saved preferences, purchases, product behavior, and service customization.
d. Communication Data
Information shared when you contact us, including support requests, messages, communication history, and correspondence.
e. Technical Data
Data from devices and systems used to access our site, including device identifiers, operating system, browser settings, language preferences, and system configurations.
f. Transaction Data
Details related to purchases or paid services, including order information, billing address, delivery address, and payment confirmations (note: financial processing is conducted via secure, third-party payment providers).
g. Preference Data
Your stated or inferred preferences, such as marketing opt-ins, product interests, or consent management selections.
4. Legal Bases for Processing
We process personal data based on one or more of the following legal grounds:
– Your consent, where required by law (e.g., marketing preferences or cookie tracking)
– The necessity of processing for the performance of a contract with you (e.g., service provision)
– Compliance with a legal obligation
– Legitimate interests pursued by SecureOSX, provided these interests are not overridden by your fundamental rights and freedoms
5. Your Rights
You have several rights regarding your personal data under applicable privacy laws:
– Right of Access – You may request a copy of the personal data we process about you.
– Right to Rectification – You may request corrections to incomplete or inaccurate data.
– Right to Erasure – Under certain conditions, you may request deletion of your data (“right to be forgotten”).
– Right to Restriction – You may request a limitation on how we process your data.
– Right to Data Portability – You may request your data in a structured, commonly used, machine-readable format.
– Right to Object – You may object to certain types of processing, including direct marketing.
– Right to Withdraw Consent – Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust security measures to protect your data, including but not limited to:
– Data encryption at rest and in transit
– Role-based access control systems
– Regular, secure system backups
– Mandatory privacy and security training for employees
– Network and endpoint security protocols
7. International Transfers
Where we transfer personal data outside the jurisdiction in which it was collected (such as from the EEA to the United States), we use mechanisms that ensure adequate protection under applicable law, such as EU Standard Contractual Clauses and compliance certifications.
8. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy:
– Usage and Technical Data: retained for 12 months for analytics and security purposes
– Account and Profile Data: retained as long as your account is active or as required for legal reasons
– Transaction Data: retained for a minimum of 7 years for financial and tax regulations
– Communication Data: retained for 2 years to maintain service continuity
– Preference Data: retained until consent is modified or withdrawn
9. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on secureosx.com. These cookies are categorized as follows:
– Essential Cookies: Required for the site to function properly (e.g., session management, authentication).
– Functional Cookies: Enhance usability and user preferences.
– Analytics Cookies: Collect aggregated data to help us improve service quality and performance.
– Performance Cookies: Monitor site performance and user behavior for optimization.
10. Cookie Management and Compliance
You may manage or withdraw cookie consent at any time through your browser settings or our cookie consent manager. For users located in jurisdictions governed by GDPR and CCPA, we ensure that no non-essential cookies are set without your prior explicit consent.
Under CCPA, California residents may also opt out of the “sale” of personal data (as defined under the law), which can be managed via our Privacy Preferences link or by contacting [email protected].
11. Children’s Privacy
SecureOSX does not knowingly collect or solicit personal data from individuals under the age of 13. If we become aware that a child under 13 has provided personal information, we will take prompt action to delete such data. Parents or guardians who believe that their child has submitted personal data should contact us at [email protected].
12. Policy Updates
We may update this Privacy Policy from time to time in response to legal, technical, or operational changes. Material updates will be communicated to users via appropriate channels, such as notifications on secureosx.com.
13. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us:
Email: [email protected]
We are committed to full compliance with applicable privacy laws and best practices for data protection. For any further privacy-related concerns, reach out to our team—we are here to assist with transparency and accountability.